Submit a Case Customer Portal Sign Out
Contact Neuralog
Contact Neuralabel
Skip to content
  • There are no suggestions because the search field is empty.

What are MCT Diagnostic Commands to use with the printer?

This article will list the commands available through the MCT program that are useful in NT1000 Troubleshooting.

The following commands may be sent to the printer through MCT.  These commands are available online: https://www.neuralog.com/updates/NT1000/Utilities/MCTCommands.zip

NOTE:  Some of these commands have been renamed from their original name for clarity.

GET FIRMWARE VERSION

Get the firmware version that is currently loaded onto the printer.

get_FW_version.bin

RESTORE DEFAULT IP

Restore the printer to the default IP address of 192.168.1.251 .

set_IP_default.bin

GET IP ADDRESS

Read the IP address currently stored on the printer.   The command returns the address in Hex.
192 = C0    168 = A8   1 = 01     251 = FB
Default IP in Hex:   C0 A8 01 FB

get_IP_info.bin

ENABLE DOT HISTORY

For firmware v2.35 or later, enable dot history.  NOTE that dot history is enabledby default in this firmware version.

enable_Dot_History.bin

READ DOT HISTORY

For firmware v2.35 or later, read whether dot history is enabled.  A value of 0201 is returned if dot history is enabled.  Because dot history is enabled by default in this version, the value should return true. (The previous firmware version that was not released did not have dot history enabled automatically.)  

read_dot_history.bin

RESTORE PRINTER MODEL

Restore the printer model to NT1000, if it has become corrupted.  This command has not been proven.

change_model_to_NT1000.bin

New commands received 11/19/25

Disable DHCP

disable_DHCP.bin

Enable DHCP

enable_DHCP.bin

Read DHCP

  • For the Read DHCP command, a return value of (NULL) (NULL) indicates off and 01 (NULL) indicates DHCP is enabled.

read_DHCP.bin

Print Status Report

  • Printing a Stat Label - Sending the Stat Label command will print a Stat Label however, looking for a mark is hardcoded into the printer so it will still look for one. 

print_status_report.bin

SET IP ADDRESS

  • Set the network IP address - In order to set the IP address with that command, you will need to edit the command to your desired IP; please reference this command structure below.

1B 73 42 45 92 99 1D 49 21 IP IP IP IP MA MA MA MA GW GW GW GW 0A (Set Network IP / Subnet Mask / Gateway)

set_IP_192.168.1.250.bin (example)

.