NeuraLabel Callisto Support
Guides and help articles for the NeuraLabel Callisto system setup, operation, and maintenance.
- Callisto Printer Encoder Slippage
- ADVANCE SUPPORT: Why is the job report missing TOFs, Page Readys and Printer Readys?
- ADVANCE SUPPORT: The printer is rebooting over and over. What could be wrong?
- ADVANCE SUPPORT: Why is the printer yanking media from me on a load? And then reversing it back out? And then reporting "Bad Media Load."
- ADVANCE SUPPORT: How do I read the Callisto TOF report?
- ADVANCE SUPPORT: How do I restore the OEM1 (Windows) Image?
- ADVANCE SUPPORT: Why isn't my printer printing? Printer does not receive file.
- ADVANCE SUPPORT: How do I downgrade BnB firmware and then Restore the BnB after a firmware downgrade?
- ADVANCE SUPPORT: How do I manually update the BnB Firmware?
- How do I send Callisto logs and reports to support?
- How do I deal with a squeaky Callisto Service Tray?
- How do I set up the Callisto printer to work with Reliance Vision?
- How do I recover a lost BnB?
- What does the Callisto Operator Panel House Icon Indicate?
Callisto Setup and Installation
Callisto FAQ
Print Issues
- How to correct print quality issue on the Callisto using Calibration Profiles?
- ADVANCE SUPPORT: Why Is My Print Image Stretching or Changing Speed During a Print Job?
- Why is there smearing on my prints?
- ADVANCE SUPPORT: What is the minimum length that works with zig-zag?
- When printing, one color of ink is mixing or smearing into another color; how is this fixed?
- Why is the printer printing/repeating the same page over and over? Why is the printer printing the same set of pages over and over?
- ADVANCE SUPPORT: How do I fix breaks in my print using the Alignment Tool?